Printing UIT School Services

UIT offers a complete service to managing your ICT Infrastructure year after year. By utilising modern software tools and multiple layers of human support we can provide a 24x7 service. UIT has provided services to Schools for over 12 years so we are well qualified to work with your school. We provide a wide range of skill levels to meet your IT needs including.....

Provide technical onsite support to problems that can not be solved by in-house “Tech Angels”.
Perform tasks that require to be done onsite such as hardware installation, repairs and maintenance.

Online Technicians

Provide online support to users by utilising common place remote desktop technologies, telephone and video conferencing tools.

Network Managers

Monitor the network using software tools and feedback from Online and Onsite Technician reports.
Review changing technologies including user’s network usage and requirements plus changing technology environments to ensure the network is kept modern.
Designing future networks inline with management direction.
Manage change on the network and plan deployment of new systems.
Responsible for disaster recovery situations.

Site Managers

Work with Senior Management Teams and BOT.
Help align ICT direction with School Goals.
Budgeting Advice.
Review feedback from users and administrators.
Hardware purchasing and roll over planning.

Onsite Technicians

Online Technicians

Network Managers

Site Managers